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Sunday, August 22, 2010

change we must..

watched a morning talk show.. there was a slot with this Doctor in (prolly a regular in the show).. his knowledge is good and his answers were accurate..

but..

fluent he was not.. it was a staccato-like speech, pausing after every word uttered.. could see that he had a hard time trying to translate the terms from english to BM while he was talking, hence the pauses.. and not to mention the poker face! ye la, you want to convey something but your brain is busy processing and translating the words, your facial expression will be affected too..

if i were a layperson, i would've thought that this doctor is not confident enough..

the problem is not in his knowledge, but his communication!

and unfortunately, many doctors don't communicate enough with patients.. inadequate time? that's a lame excuse.. with the influx of doctors, more can be done.. if a doctor in Sandakan (with very few HOs) can educate his patients enough, why not the rest of us?

we're putting all the blames on the patients when they are not compliant to treatments and follow-ups.. we accuse them of not being well-educated.. well guess what? if i were in their shoes, i would've have done the same thing, too.. heck, being a medical student and knowing so much, i still miss taking my medications and feel reluctant to go for follow-ups; let alone other people who don't know better!

wanting to educate a patient is one thing, KNOWING how to do it is another.. it's a skill, not a given.. many a times i see a healthcare worker 'educating' the patients but the info is so textbook, i could see the blankness in the patients' eyes.. but they angguk and say 'yes, sir' anyway because they are too afraid to 'question' the healthcare worker, whereas it is their absolute right to know and understand about their condition!

scare tactics work well in making the patients seal their mouths shut and not question the managements imposed on them.. im not saying doctors don't manage well.. they do.. but sometimes it's their method of 'persuading' the patients into accepting the management is what i do not agree with.. we're limiting the utilisation of their free-will, something special that Allah has given to us human beings.. most of the patients comply just because they want to get out of the hospital ASAP, so they just play along.. it's certainly not because they know that the treatment is the best for them.. even worse, some patients who cannot stand being deprived of the attention and emotional needs eventually put their signature onto the Discharge At Own Risk form so that they can go home and seek treatment from the bomohs instead..

...now don't blame the patients if they prefer a bomoh to a doctor..bomohs treat (read:layan) them better..

2 comments:

  1. wani stuju...! there's one case I see in psychiatric where patient developed major depressive disorder after thyroid surgery due to poor explanation by surgeon involved regarding the illness prognosis

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